Retail Click & Collect Smart Lockers | Collection Lockers

Vpod’s retail lockers provide online shoppers with a click-and-collect solution that provides 24/7 service hours for dispensing and returning items.

Click and Collect Lockers for retail cater to both digital and physical shopping habits. With intelligent design through our in-house manufacturing, they not only ensure that companies remain competitive, but also that consumer expectations are always valued and met.

Features of Retail Lockers For An All-Round Experience

Reduced delivery and returns costs

Maximise in-store footfall

Increasing efficiencies and reducing errors

Extending service hours to 24/7

Enhancing customer satisfaction

24/7 availability for easy order collection
One centralised product repository
Cloud-based management platform with real-time data on daily locker usage
2-factor authentication for locker access through QR code, PIN number, or mobile app

Easy integration into any E-commerce or a third-party platform
Instant recipient notifications and push reminders for order collection
End-to-end encryption and audit trail for high-level data security
Complete customisation in both construction and design
Flexible door configurations

Skip the queue with just one click

How To Use Retail Click and Collect Lockers?

1

Staff scan the order at the locker terminal

2

Drop off orders at the assigned locker bank

3

Auto notify recipients

4

Recipient receives email/text notification for order collection

5

A reminder is sent if the order hasn’t been collected

6

Recipient accesses delivery with QR code, PIN, Mobile phone app

7

Recipient opens locker door and collects the order

8

Delivery status updated & marked as collected

Why Vpod’s Retail Click & Collect Lockers?

Engage Online Consumers With a Better In-Store Experience

The main drivers for consumers choosing in-store delivery are higher delivery speed, process efficiency, and lower costs. By installing drop points inside or outside the building, Retail Lockers offer a secure solution for customers to pick up or return their items at convenient times while encouraging impulsive shopping.

Reduced Errors, Increased Reliability

For businesses, having more staff readily available for customers on the floor means that employees have less time to look through inventory for the correct orders. Smart Click and Collect Lockers reduce the need for manual labour and thus the risk of handing over the wrong items and having to spend time fixing errors. This improvement leads to repeat business from increased reliability and customer satisfaction.

Adaptable Platform with Maximum Control

Whether you want to mix and match configurations, customise the locker banks to fit your branding, or integrate the system into your business software, Vpod’s Click and Collect lockers offer a flexible storage solution that can be specially tailored to your needs and business operations.

Saving Time, Space and Cost

By utilising self-service smart lockers at your location, both customers and staff can save time on the order pick-up process: all customers need in order to access the lockers and pick up their items are a smartphone and an email address. Furthermore, with Vpod’s Click and Collect lockers you have the option to buy the exact number of locker units that you need to fit your space.

Safe and Durable Storage Solution

All deliveries – from food, clothes, or other online purchases – are safely locked in the durable retail lockers until customers are ready to collect their orders. Additionally, our locker software makes sure that all user data and personal information is safe at all times through end-to-end encryption.

Why Vpod?

Regardless of location or industry, Vpod ensures that your questions are answered and your challenges are understood through technical support and in-depth consultations with our team of experts. From advising on solutions to getting your team on board; it’s a true partnership that goes beyond buying a product. With an eye for innovation and the desire to use smart technology to advance your business endeavours, we can adapt with you as your business evolves.

Ready to unlock your potentials?